Warranties
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At Adaman Shop, we are committed to delivering high-quality products that meet your expectations. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store.
1. Warranty Coverage
We offer a 1-year limited warranty on most of our products unless otherwise specified on the individual product page. This warranty covers:
Manufacturing defects
Structural faults or material issues under normal residential and personal use
Please check the specific product listing for any variations or additional warranty coverage.
2. Warranty Period
The warranty period is valid for 12 months from the original date of purchase. You will need to provide proof of purchase to initiate any warranty claim.
3. How to File a Warranty Claim
If you believe your product qualifies for warranty service, please follow these steps:
- Contact Us: Email us at support@amandashop.site
- Include: Your order number, product name, a detailed description of the issue, and photos or videos if available
- Response: If your claim meets our warranty criteria, we will provide instructions for return, replacement, or repair
4. Warranty Exclusions
This warranty does not cover:
- Damage caused by misuse, mishandling, improper installation, or neglect
- Normal wear and tear resulting from regular use
- Cosmetic imperfections that do not affect product functionality (such as minor scratches or discoloration)
- Unauthorized repairs, modifications, or alterations
- Products purchased from unauthorized sellers or third-party platforms
5. Limitation of Liability
Adaman Shop’s liability is strictly limited to the repair or replacement of defective products. We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
6. Additional Information
- Customers are responsible for return shipping costs unless the product was defective upon delivery
- All replacements depend on stock availability
- Warranty claims are generally processed within 5 to 10 business days after receiving the returned item
7. Contact Us
For any questions or assistance regarding warranty claims, please contact us:
Adaman Shop
📍 1400 Bass Ave, Columbia, MO 65201, USA
📞 +1 573 801 4311
📧 support@amandashop.site
🌐 https://amandashop.site